Please refer to the credentials below, according to how you will be connecting to the FTP.
A user name and password are required. Pleasecontact your Perfect Image sales consultant or project manager to obtain your user nameand password, or request them via e-mail at: ftpaccess@perfectimageprinting.com
Standalone FTP Client, i.e., FileZilla, Transmit, Cyberduck, Fetch, etc.
Host: ftp.perfectimageprinting.com
Port: leave blank or auto
Server Type: FTP
Logon Type: Normal
User Name:
Password: (passwords are case-sensitive)
Web Browser, i.e., Internet Explorer 7+, Firefox, Safari
Click on the Upload button, which will take you to a Serv-U dashboard login
Follow any installation prompts, if presented
Login:
Password: (passwords are case-sensitive)
Create a Directory with full company name (if one for your company does not already exist)
Upload files/folders into your company directory
Attention PC Users!
If you have issues with the Web browser Upload button process above, please use the FTP Client FileZilla to access our FTP server. Please refer to the FileZilla Download & Configuration Instructions on our Helpful Resources Forms page.
Important: After you upload your artwork, or if you have trouble uploading artwork, please send an e-mail to your Perfect Image sales consultant or project manager. Once we receive your e-mail, we will ensure your files have been received in good order – or provide you with immediate assistance.
Attention Macintosh Users!
If you have issues with the Web browser Upload button process above, please use any of the following FTP Clients to access our FTP Server. Free downloads of these FTP Clients are available via the Internet:
Important: After you upload your artwork, or if you have trouble uploading artwork, please send an e-mail to your Perfect Image sales consultant or project manager. Once we receive your e-mail, we can ensure your files have been received in good order – or provide you with immediate assistance.
You Can Send Us Your Artwork Files In the Following Three Ways:
Send Artwork Through FTP to Our Server
A User Name and Password are required. Please contact your Perfect Image sales consultant or project manager to obtain your User Name and Password, or request them via e-mail at: contact@perfectimageprinting.com
For faster upload/download times, and to retain data integrity (particularly fonts), please compress your files with WinZIP (Windows) or Stuffit (MacOS).
Upload your files to our FTP server here http://ftp.perfectimageprinting.com – or by using any FTP Client software, such as Fetch, Transmit (MacOS), Cute FTP (Mac/Windows), or WS_FTP (Windows).
Create a subdirectory for your job and copy all the files into that directory. After copying the files, send us the details of the job via e-mail, including file details, size of data uploaded, PC/Mac job, etc.
Once your job is submitted, please complete and submit our Request for Estimate form so that we know what you want – the quantity needed, the paper type, colors, and other pertinent details. Note in the comments section that your artwork was submitted through FTP to our server.
Send Artwork By Courier or Mail
We accept the following media: CD / DVD
Please fill out and print our Request for Estimate form and send it along with your files and printouts so that we know what you want – the quantity needed, paper type, colors, and other pertinent details.
Please include a copy of all image/graphic links, screen fonts and printer fonts.
Enclose a final black-and-white, same-size proof with all prepress and post-press operations clearly marked.
Include digital data for punching and spot UV, etc., if any.
Courier or mail to: Perfect Image | 503-D Commerce Park Drive | Marietta, GA 30060
Send Artwork As An E-Mail Attachment
You can send digital data as an e-mail attachment as long as the job contains only text/vector data without any pictures – and provided the data is less than 10MB. Please note that file names containing spaces and special characters, and without proper application extensions added to the file name, may cause improper transfer.
PC files for Quark must use True Type fonts only, and Adobe CS files must have all fonts converted to paths: Please note that all other applications are not supported by the PC.
Files must contain only text/vector data, without any pictures
Files must be less than 5 - 10MB
For faster upload/download times, compress your files using WinZIP (Windows) or Stuffit (MacOS)
Be sure to add the appropriate application file extension to your file name
Attach the artwork to your e-mail message as a file attachment from Internet Explorer or Firefox
Send the e-mail to us at: digitalimaging@perfectimageprinting.com and please copy your Sales Consultant or Project Manager
Once your artwork is submitted, fill out and submit our Request for Estimate form so that we know what you require – the quantity needed, paper type, colors, and other pertinent details
Frequently Asked Questions and Useful Resources
Q: I can’t establish a connection to the FTP Server. What’s wrong?
A: Ensure that your username and password credentials are accurate. Capitalization matters when entering passwords. In addition, if you are using an FTP Client not mentioned above, make sure the FTP connection is set to passive.
Q: Is my upload file too large?
A: If you are using Internet Explorer’s built-in FTP functionality, you may run into hang-ups or freezing when trying to upload images or files that are very large (50MB+). If you need to upload large image files, we recommend using a standalone FTP Client, such as FileZilla.
Q: I’m able to upload files and images with no problems. Is it possible to manage my FTP and delete files/folders?
A: Accounts are created to allow deletion of files/folders within the FTP account. If you require further permissions or the adding/deleting of files is not working, please contact your Perfect Image Project Manager.
We recommend that all users of our information systems read the following documents.
